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Branded Promotional Products That Make You Unforgettable
Custom merchandise from bags to tech, expertly printed with your logo. Get expert advice, one point of contact, and fast UK delivery, every time. Bring your brand to life today.
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About Identity Merchandise
We’re not just another branded merchandise supplier. We’re a close-knit team of promo product specialists who believe our service should be as personalised as the products we offer.
You’ll work with one dedicated account manager throughout your order, from first mock-up to final delivery. No handovers, no hassle. It’s faster, more accurate, and built around your brand. This hands-on approach eliminates miscommunication and illustrates Identity Merchandise’s attitude to creating loyal customers, not just moving on to the next sale.
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Our Reviews
I placed an order for several of Identity Merchandise’s products for a work conference. Every item is brilliant quality, especially the Smart Tide bottles which we had branded up in our company colours – we’ll definitely be placing another order with them in the future!
A great company to deal with and Adele is especially helpful and goes out of her way to help with my demanding requests! Would certainly recommend to anyone! Ian Rowley
Marisa and the team have been incredibly helpful through this entire experience and we are so happy with our final outcomes, we will definitely be using you for future merchandise orders! Thanks again 🙂
B Hygienic have used Identity Merchandise every time we have needed promo products for our customers. They are always accomodating and quick to respond to whatever we ask for, prices are very reasonable. Would definitely recommend them! Special mention to Adele!
Browse our Case Studies
See how we’ve helped brands bring their identity to life through company-branded merchandise, from first idea to final delivery.
We’ve worked with brands such as Sheffield Hallam, creating welcome packs for thousands of new students, including branded travel mugs, tote bags, hats, and more. Explore real-world examples of how our custom merchandise makes brands memorable.
See All Case StudiesBenefits of Branded Merchandise
Promotional products do more than display your logo. Done right, it builds brand loyalty, drives sales, and makes you unforgettable. Here’s how:
Build Brand Awareness
Branded promotional items are remembered. According to the British Promotional Merchandise Association, 75% of people who receive a promotional item are more likely to buy, and 80% are more likely to recommend your business.
Strengthen Customer Loyalty
Branded giveaways are useful for marketing campaigns and events, driving customer engagement.
A brand that gives out useful, relevant branded products leaves a lasting impression on new and existing customers. Identity Merchandise can help you choose the right promotional product to appeal to your target audience.
Enhance Your Company’s Reputation
Premium branded products make a premium brand impression. With names like Stanley, North Face, Moleskine, Parker, and Waterman, your logo earns trust at a glance. We make it easy to dual-brand your merchandise.
Drive Sales And Revenue
Branded products can have a QR code printed, directing recipients to specific promotions or campaigns. Did you know that promotional products can have a QR code printed, directing your recipient to a specific promotion or campaign? Promotional products can also be used for sales incentives to tempt customers with the reward of a branded product. Coffee shops give a discount for using their own branded mugs.
Build Culture and Connection
Company-branded merchandise builds internal pride and culture. From welcome kits to staff incentives, it creates a sense of unity and strengthens brand culture. Just ask brands like JCB, they have turned staff swag into customer-facing merch lines.
When choosing promotional merchandise, consider your target audience. Ensure the products resonate with their preferences, align with your brand values (like choosing eco-friendly options for Generation Z), and reflect your industry or niche requirements.
Our diverse range of promotional products can be customised to meet specific marketing needs, whether for events, corporate gifts, or industry-specific merchandise, ensuring your brand is effectively promoted.
Also, consider the intended purpose (whether for trade shows, corporate gifts, or other events) and always prioritise high quality and durability so your items reinforce your brand image and provide lasting value.
Identity Merchandise is here to help you navigate these choices and make a lasting impression.
Here at Identity Merchandise, we offer a free-of-charge pre-order mock-up service, meaning you can see a digital mock-up with your logo on the promotional products you are considering for your brand.
Once you have your design, we offer a variety of printing and production methods, from screen printing to embroidery, to ensure the best branding for your products based on material and logo design.
We also provide fast turnaround times and express delivery options for urgent orders, coupled with expert advice and guidance to help you select and brand the perfect promotional products for your needs.
At Identity Merchandise we ensure your company logo and brand are consistent across all merchandise by using high-quality printing and production methods that adhere to your brand guidelines. We use trusted standards like Pantone® to get colour matching right and tough, looking great products that are thoroughly tested to last.
Our experienced account managers will offer you personal advice on logo design, branding and the best promotional products for you. With years of experience working with big corporate clients and smaller businesses, we deliver professional and custom-branded merchandise that reflects your brand.
At Identity Merchandise, we offer fast, reliable delivery options for your promotional products, including express services with as little as a 24-hour turnaround and timed delivery for even tighter deadlines. We also provide order tracking so you can stay updated on the status of your merchandise, ensuring your products arrive on time for your event or campaign.
We offer fast and reliable delivery for your branded merchandise, including express services with turnaround as quick as 24 hours and timed pre-10 am deliveries for those tight deadlines. Plus, we provide full order tracking and direct event delivery options, so you'll always know exactly when your promotional products will arrive.
Need Help With an Idea? Speak to a Promotional Products Specialist
Whether you're planning a campaign, a welcome pack, or a giveaway, our experts are here to guide you. We'll help you choose the right products, refine your ideas, and make sure your brand merchandise looks spot on.
Speak to a specialistThe Latest From Our Blog
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Why are branded tote bags so popular?
We supply thousands of branded tote bags per month, that's why we can offer such great prices as well as offering recycled ones our most popular one also gives a penny from each bag to a NGO charity in India.
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Student Engagement: Sustaining Involvement in Higher Education Through Merchandise
In the evolving landscape of higher education, student engagement remains a pivotal factor influencing academic success, retention rates, and overall satisfaction.
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Your Shortcut to Brand Visibility
Picture this: Your team is rushing through a bustling city, each member carrying a sleek, branded bag adorned with your company logo. Not only are they effortlessly stylish, but they’re also turning heads and sparking curiosity everywhere they go. Express bags from Identity Merchandise are more than just carriers; they’re your ticket to instant brand recognition.
Frequently Asked Questions
How does the order process work?
Yes, we work with Pantone(r) references, so include the colour codes in the description box when you order.
What is the delivery time for my items?
Your order is handled by our dedicated team based in Kelham Island, Sheffield. Every order comes with a dedicated account manager. We will guide you through product samples, proofs, production, and delivery to make sure everything’s spot on before your branded merchandise goes to print.
Still got questions? Just get in touch with our helpful team of experts
Can you match my specific company colours for my order?
Normal lead time is 5-10 working days after you approve the digital proof of your items. You will receive an order confirmation with details of your delivery date for your items.
I can’t find what I’m looking for, can I create a fully custom order?
Do you have a great idea for a branded product but can't find what you're looking for? Get in touch, and our team will be happy to help you. We will go through the options to create something truly tailored to your brand!